The contract was with the IT department of Global Sources Shenzhen Office.
Global Sources provides a US B2B online supplier platform.
The Training Need
To help IT employees improve their written communication skills.
These employees have to regularly contact their regional office In Singapore.
The Training Content
The training was designed by B-Able and involved partial customization.
The training content focused on e-mail and report writing.
The Training Program
The training program involved:
- Explaining and practicing the way to edit and proof read an e-mail.
- Practicing how to write particular types of e-mails specific to IT dept.
- Explaining and practicing different sections and language of reports.
- Practicing how to write short-term reports specific to IT dept.
The End Result
The training solution created by B-Able for Global Sources proved very successful.
Over an 8 year period, B-Able carried out a training program within this IT department each year.